{"id":666,"date":"2026-05-12T07:39:04","date_gmt":"2026-05-12T06:39:04","guid":{"rendered":"https:\/\/guide.no-worries.co.uk\/?post_type=ht_kb&#038;p=666"},"modified":"2026-05-12T07:50:50","modified_gmt":"2026-05-12T06:50:50","slug":"set-up-direct-debit","status":"publish","type":"ht_kb","link":"https:\/\/guide.no-worries.co.uk\/index.php\/knowledge-base\/set-up-direct-debit\/","title":{"rendered":"Set up Direct Debit (for making payment to us)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\" id=\"set-up-direct-debit-for-your-invoice-payments\">Tired of remembering to pay for your accounting fee to us each month?\u00a0Set up Direct Debit and we&#8217;ll automatically collect what&#8217;s owed straight from your business bank account\u00a0\u2014\u00a0at the right time,\u00a0for the right amount,\u00a0every time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-use-direct-debit\">Why use Direct Debit?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Never miss a payment<\/strong>&nbsp;\u2014 no late fees, no chasing emails, no awkward conversations<\/li>\n\n\n\n<li><strong>Always the right amount<\/strong>&nbsp;\u2014 we collect exactly what&#8217;s on your invoice (no more, no less)<\/li>\n\n\n\n<li><strong>Cancel any time<\/strong>&nbsp;\u2014 one click in Joy Pilot, or call your bank<\/li>\n\n\n\n<li><strong>Fully protected<\/strong>&nbsp;\u2014 covered by the&nbsp;<a href=\"https:\/\/www.directdebit.co.uk\/direct-debit-explained\/direct-debit-guarantee\/\">Direct Debit Guarantee<\/a>, so you get an instant refund from your bank if anything&#8217;s ever taken in error<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-set-it-up\">How to set it up<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It takes about a minute.&nbsp;Have your business bank account details handy&nbsp;(sort code and account number).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-1--open-your-billing-page\">Step 1 \u2014 Open your Billing page<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to Joy Pilot and head to&nbsp;<strong>Billing<\/strong>.&nbsp;You&#8217;ll see a&nbsp;<strong>Set up Direct Debit<\/strong>&nbsp;button&nbsp;\u2014&nbsp;click it to get started.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"508\" height=\"165\" src=\"https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-1.png\" alt=\"\" class=\"wp-image-667\" srcset=\"https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-1.png 508w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-1-300x97.png 300w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-1-50x16.png 50w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-1-60x19.png 60w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-1-100x32.png 100w\" sizes=\"auto, (max-width: 508px) 100vw, 508px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-2--enter-your-bank-details\">Step 2 \u2014 Enter your bank details<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You&#8217;ll be taken to a secure Stripe page.&nbsp;Pop in your business bank account sort code,&nbsp;account number and the account holder&#8217;s name.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"486\" height=\"887\" src=\"https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-2.png\" alt=\"\" class=\"wp-image-668\" srcset=\"https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-2.png 486w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-2-164x300.png 164w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-2-27x50.png 27w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-2-33x60.png 33w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-2-55x100.png 55w\" sizes=\"auto, (max-width: 486px) 100vw, 486px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Heads up:<\/strong>&nbsp;the account needs to be a UK bank account that supports Direct Debits.&nbsp;Most business current accounts do.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-3--confirm-and-authorise\">Step 3 \u2014 Confirm and authorise<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Have a quick look over the details,&nbsp;then confirm to authorise the Direct Debit instruction with your bank.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"462\" height=\"809\" src=\"https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-3.png\" alt=\"\" class=\"wp-image-669\" srcset=\"https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-3.png 462w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-3-171x300.png 171w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-3-29x50.png 29w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-3-34x60.png 34w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-3-57x100.png 57w\" sizes=\"auto, (max-width: 462px) 100vw, 462px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-4--youre-all-set\">Step 4 \u2014 You&#8217;re all set<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You&#8217;ll land back on your Billing page and see your Direct Debit details&nbsp;\u2014&nbsp;your bank,&nbsp;the last 4 digits of your account,&nbsp;and the status of your mandate.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"599\" height=\"382\" src=\"https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-4.png\" alt=\"\" class=\"wp-image-670\" srcset=\"https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-4.png 599w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-4-300x191.png 300w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-4-50x32.png 50w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-4-60x38.png 60w, https:\/\/guide.no-worries.co.uk\/wp-content\/uploads\/2026\/05\/dd-4-100x64.png 100w\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-it-works-from-here\">How it works from here<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>It takes 3\u20135 working days<\/strong>&nbsp;for your bank to activate the new Direct Debit instruction. Once it&#8217;s active, you&#8217;re all set.<\/li>\n\n\n\n<li><strong>We collect on the 2nd of each month<\/strong>, at around 6am, for any outstanding invoices on your account.<\/li>\n\n\n\n<li><strong>You&#8217;ll receive a confirmation email<\/strong>&nbsp;for each payment we collect.<\/li>\n\n\n\n<li><strong>Bacs Direct Debit takes 3\u20135 working days to clear<\/strong>&nbsp;the first time \u2014 after that, payments are smooth and reliable.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If at any point there&#8217;s nothing outstanding&nbsp;(or your invoices are below&nbsp;\u00a31),&nbsp;we won&#8217;t collect anything that month&nbsp;\u2014&nbsp;no minimum charge,&nbsp;no surprises.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"changing-or-cancelling\">Changing or cancelling<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can cancel your Direct Debit at any time:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>In Joy Pilot:<\/strong>&nbsp;head to your Billing page and click&nbsp;<strong>Cancel<\/strong><\/li>\n\n\n\n<li><strong>At your bank:<\/strong>&nbsp;contact your bank directly \u2014 they&#8217;ll cancel it for you<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you ever want to switch to a different bank account,&nbsp;just cancel the existing Direct Debit and set up a new one with the new account details.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"need-help\">Need help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If anything looks off,&nbsp;or you&#8217;d like help getting set up,&nbsp;drop us a line at&nbsp;<a href=\"mailto:hello@no-worries.co.uk\">hello@no-worries.co.uk<\/a>&nbsp;and we&#8217;ll sort you out.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tired of remembering to pay for your accounting fee to us each month?\u00a0Set up Direct Debit and we&#8217;ll automatically collect what&#8217;s owed straight from your business bank account\u00a0\u2014\u00a0at the right time,\u00a0for the right amount,\u00a0every time. Why use Direct Debit? How to set it up It takes about a minute.&nbsp;Have your&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[18],"ht-kb-tag":[],"class_list":["post-666","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-core-info"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Set up Direct Debit (for making payment to us) | No Worries Help Centre<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Set up Direct Debit (for making payment to us) | No Worries Help Centre\" \/>\n<meta property=\"og:description\" content=\"Tired of remembering to pay for your accounting fee to us each month?\u00a0Set up Direct Debit and we&#8217;ll automatically collect what&#8217;s owed straight from your business bank account\u00a0\u2014\u00a0at the right time,\u00a0for the right amount,\u00a0every time. 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